Freshdesk is a cloud-based customer support platform that was founded with the mission of enabling companies of all sizes to provide great customer service. Thier goal is simple: make it easy for brands to talk to their customers and make it easy for users to get in touch with businesses
The founders saw a need for a better customer support solution that could help provide better customer experience, and also scale as companies grow. So they started building one. Six months later, in June 2011, Freshdesk won the Microsoft BizSpark Startup Challenge and one hundred days after that they celebrated our 100th customer.
In five years, they have grown exponentially. Today we have more than 800 passionate employees globally and Freshdesk helps over 80,000 businesses and organizations around the world offer better, more personal support to their customers.
Jun 23rd, 2011
Freshdesk wins $40,000 at the Microsoft BizSpark Startup challenge.
Dec 1st, 2011
Freshdesk raises its first round of funding worth $1 million from Accel Partners.
Apr 26th, 2012
Freshdesk becomes Tiger Global's first investment in the SaaS space, and raises its second round of funding worth $5 million from both Tiger Global and existing investors, Accel Partners.
Dec 19th, 2013
Freshdesk raises its third round of funding worth $7 million from existing partners, Accel Partners and Tiger Global.
Jan 21st, 2014
Freshdesk launches its second product, Freshservice - an IT service desk.
Jun 12th, 2014
Freshdesk becomes Google Capital’s first foreign investment with a $31M Series D round.
Sep 1st, 2014
We moved into a brand new office space in Downtown San Francisco.
Apr 20th, 2015
Freshdesk raises its Series E funding worth $50 Million from existing investors, Accel Partners, Tiger Global and Google Capital.
Apr 21st, 2015
We expanded into Australia and opened a brand new office in Sydney.
Nov 1st, 2016
Freshdesk raises its Series F funding worth $55 Million from Sequoia Capital India and Accel.
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